CONTACT US POLICIES

FREQUENTLY ASKED QUESTIONS

Q: What forms of payment do you accept?
A: For safety & security we gladly accept your credit card and debit card payment through PayPal. We can also accept your credit card directly if you do not wish to go through Paypal. Our servers use the latest in cutting edge encription security so your info remains safe with us.

Q: How quickly do you ship my item?
A: Your item ships within 2 business days after receipt of payment, most times the next day.

Q: Who pays for shipping and insurance?
A: We offer free shipping to all items mailed within the USA. With each package we mail we include free "Delivery Confirmation" so we know when the shipment arrives. A shipping upgrade to Priority Mail is paid for by the buyer as well as insurance on any item. Shipping fees for items mailed outside of the USA will be paid for by the buyer. We highly recommend insuring each item mailed within the USA but that is optional. All items shipped out of the USA must be insured.

Q: How much does it cost to insure an item?
A:

$00.01-$50.00 $1.65
$51.00-100.00 $2.05
$100.01-$200.00 $2.45
$200.01-$300.00 $4.60
$300.01-$400.00 $5.50
$400.01-$500.00 $6.40
$500.01+ quote upon request

Q: How can I contact you?
A: Please use the Contact Us form " to email us your questions. You will receive a fast courteous response. We look forward to hearing from you!

Q: How and where do you acquire your jewelry items?
A: We deal in new and old Native American jewelry and Old Pawn Turquoise jewelry. We guarantee all of our items are 100% authentic as described. With a family heritage in Arizona, Colorado, and Oklahoma many of these pieces are from our own collection. In addition, we travel to the Southeast several times a year & make large direct purchases directly from that artists or traders on the reservations.

Q: What is your return policy?
A: We strive to honestly describe each item in detail. If you are unhappy with an item, you may return it to us within 7 days of receiving the item. We ask that you pay the return shipping with return delivery confirmation.

Q: Are you in compliance with Native American legislation?
A: We are proud to be in full compliance with the U.S. Department of Interior American Indian Arts and Crafts Act of 1990 as to absolute guarantee of authenticity of origin, materials and tribal affiliation of the artist.