CONTACT US POLICIES

PRODUCT CARE

Do not expose your turquoise, gemstones or any sterling silver jewelry to chlorine bleach or any other chemicals!

To safely clean and maintain your turquoise and gemstone jewelry, use a polishing cloth.  It is the only thing that you'll ever need to keep that shine and sparkle and it's safe for use on your turquoise, gemstones and your bear claws too.

We believe, to the best of our ability, that the turquoise items we sell are natural turquoise stone and not stabilized, treated or reconstituted unless otherwise stated.  Of course, we cannot be absolutely sure of that fact since we are not physically present when our items are crafted, but we do trust the word of our artists and suppliers since we have been dealing with them for years and years.

You should treat your turquoise jewelry that you purchase from us as natural turquoise; that way, you'll be able to enjoy it for many, many years to come!

Being a phosphate mineral, turquoise is inherently fragile; do not expose it to soaps, shampoos, perfumes and other cosmetics will attack the finish and can/will alter the color of turquoise gems, as will most commercial jewelry cleaning fluids.

Prolonged exposure to direct sunlight may also discolor or dehydrate turquoise making it dry and brittle. Care should therefore be taken when wearing such jewels: cosmetics, including sunscreen and hairspray, should be applied before putting on turquoise jewelry, and they should not be worn to a beach or other sun-bathed environment.

After use, turquoise should be gently cleaned with a soft clean cloth to avoid a build up of residue, and should be stored in its own box to avoid scratching by harder gems.

Also, make sure the box is not airtight, or the turquoise can be ruined.

Do not ever pull cuff bracelets open or squeeze them closed!  Doing so will compromise the seal(s) holding the stones in place and they will crack or fall out.

Even if the bracelet does not contain stones, it weakens the metal and the bracelet can break if it is subjected to such stress -- especially if done repeatedly.

Since turquoise is fragile in it's physical makeup, do not wear rings or bracelets while doing physical activities such as using hand tools that can put direct force, vibration or impact on the turquoise stones; especially rings that have the stones set all the way around the ring!